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Top Insight for Monday, March 24, 2008
ZoHo plans to move beyond your mere "best of breed" SaaS offering. Instead, it'll offer a desktop productivity suite integrated with a set of back-end business applications. Among the applications ZoHo will offer — a Web conferencing tool, a project management tool, a database and reporting tool, CRM and an HR system. And, of course, the productivity suite includes the standards: word processor, spreadsheet, presentation tools.
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Once the plan is in place, companies must begin testing their disaster recovery/business continuity platforms. This undertaking, which must be repeated on an ongoing basis, is absolutely necessary both to make sure that the system works and to ensure that folks know what to do if a real emergency strikes, says Dr. Jim Kennedy, principal consultant and business continuity practice lead for Alcatel Lucent Professional Services. Performing such tests without affecting day-to-day operations is a challenge.
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